Reset

Forgetting your MySJSU student portal login password is common and easy to fix quickly. Let’s go through the detailed process to securely reset your password if you get locked out of your San Jose State account and cannot access applications.

San José State University

When to Trigger Reset?

Reset and change your MySJSU password in the following use cases:

  • Forget current password credentials.
  • Want to enable tighter login security and privacy?
  • Account gets compromised or hacked.
  • Keep getting password expiry notifications.
  • Change personal devices used to access the account.

Before Resetting

Before you begin resetting –

  • Have your valid SJSU ID number for account access.
  • Ensure your account email and mobile is updated for verification codes.
  • Know answers to security questions you had set previously.

Step-by-Step Password Reset

Follow these sequential steps on the portal:

MySJSU Reset Password
  1. Visit the MySJSU login page and click ‘Forgot Password’.
  2. Carefully enter your full SJSU ID when prompted.
  3. Answer security questions accurately as per your set response.
  4. Create a new password with uppercase, numbers, etc to boost complexity.
  5. Confirm the changed password by retyping it again.
  6. Click the Submit button to complete the reset process.
  7. Login is fresh with new credentials.

Password Criteria

When keying a new password, adhere to the criteria:

  • Min 8 characters with a mix of letters, and numbers.
  • Not the same as the last 5 previous passwords.
  • Avoid sequences, repetition, and dictionary words.
  • Include special symbols for enhanced complexity.

Conclusion

Resetting forgotten passwords using security question assist is handy to regain quick access to the MySJSU platform to manage academics and student life needs seamlessly.